Escarpins slingback élégants | Design moderne – Solealis

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Escarpins slingback élégants | Design moderne

Escarpins slingback élégants | Design moderne

Escarpins slingback élégants | Design moderne

Escarpins slingback élégants | Design moderne

Escarpins slingback élégants | Design moderne

Escarpins slingback élégants | Design moderne

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Ces escarpins slingback se distinguent par leur bout pointu raffiné et leur talon doré moderne. Parfaits pour des occasions habillées ou une allure sophistiquée au quotidien.

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Bout pointu élégant
Bride arrière ajustable
Talon doré design
Finition brillante

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Délai de traitement : 1 à 2 jours (lun-sam)
Délai de livraison : 2-6 jours (lun-sam)

Ce délai s'explique par le fait que nous sommes une entreprise soucieuse du monde et de la nature, et que nous ne souhaitons donc pas expédier des commandes tous les jours. Nous collectons les paquets en grandes quantités et, une fois que nous avons atteint le montant minimum de commande, tout est expédié en une seule fois.

Quelle est votre politique de retour ?

Vous avez le droit d'annuler votre commande dans les 30 jours suivant sa réception, sans avoir à fournir de raison. Après l'annulation, vous disposez d'un délai supplémentaire de 14 jours pour retourner le produit.

Le montant total de la commande, y compris les frais d'expédition, vous sera remboursé. Les seuls frais à votre charge sont les frais de retour. Si vous souhaitez exercer ce droit, veuillez nous contacter à l'adresse support@solealis.fr.

Puis-je annuler ma commande ?

Nous nous réservons le droit d'accepter ou de refuser les annulations de commande. Si votre commande n'a pas encore été traitée, nous ferons de notre mieux pour l'annuler. Contactez-nous dès que possible à support@solealis.fr pour toute demande d'annulation.

Que se passe-t-il si je reçois le mauvais produit?

Veuillez nous contacter dans les 7 jours suivant la réception de votre commande si vous avez reçu des articles incorrects, manquants ou défectueux. Indiquez votre numéro de commande, des photos des articles et toute référence lorsque vous nous contactez au sujet de votre colis. Nous ferons de notre mieux pour résoudre votre problème le plus rapidement possible.

Ma commande en ligne est-elle sécurisée?

Lorsque vous passez une commande en ligne avec votre carte de crédit, toutes vos informations sont saisies sur un site web crypté SSL. Vos données sont ensuite cryptées selon le protocole SSL et envoyées directement au réseau de notre fournisseur de cartes de crédit, où votre carte et la transaction sont approuvées et autorisées. Les données de votre carte de crédit ne sont pas stockées sur nos serveurs.

À combien s'élèvent les frais d'expédition?

En tant que service spécial, nous offrons actuellement un service d'expédition standard gratuit à nos clients aux France.

Où se trouve mon colis?

Une fois que le colis est prêt, il est remis à notre société de transport et vous recevez un message vous permettant de suivre votre envoi.

Pour des raisons logistiques et pour optimiser les délais de livraison, la commande peut être expédiée en plusieurs livraisons partielles.

Pourquoi le suivi de mon colis ne fonctionne-t-il pas?

Dans certains cas, le transporteur peut mettre un à deux jours ouvrables pour mettre à jour la localisation du colis. Dans ce cas, nous vous demandons de faire preuve de compréhension et de patience.

Vous souhaitez échanger un article?

Aucun problème ! Veuillez nous contacter à l'adressesupport@solealis.fr. Toutefois, les frais de retour sont à votre charge.

Adresse de livraison erronée?

Si vous avez accidentellement saisi une mauvaise adresse de livraison, veuillez nous contacter dès que possible par courrier électronique. Nous essaierons de modifier la commande pour vous.

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